Standard delivery is usually 5–7 working days for air conditioners and 14 working days for heat pumps from order confirmation. If there is a delay (e.g. due to stock levels or seasonal demand), we will let you know by email or phone.

Yes, we can arrange professional installation with trusted technicians. We will gladly give you details on the price and availability of installation in your region on request.

On request we can also deliver to neighbouring countries (e.g. Czech Republic, Austria, Hungary). We will confirm the exact terms and delivery price when you order or by individual agreement.

When choosing, it is important to consider the size of the room, window orientation, number of people and other factors. If you are not sure, contact us – we will gladly help you calculate the load and recommend a suitable model.

Our air conditioners come with the standard statutory warranty. In case of a fault or service questions, contact us; together with the manufacturer or service partner we will help resolve the situation as quickly as possible.